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Course Overview The world is no longer what it used to be. Things have changed and diversity is everywhere. Globalisation …
| Module One: Understanding Diversity | |||
| Understanding Diversity | 00:19:00 | ||
| Module Two: Understanding Stereotypes | |||
| Understanding Stereotypes | 00:08:00 | ||
| Module Three: Breaking Down the Barriers | |||
| Breaking Down the Barriers | 00:11:00 | ||
| Module Four: Verbal Communication Skills | |||
| Verbal Communication Skills | 00:18:00 | ||
| Module Five: Non-Verbal Communication Skills | |||
| Non-Verbal Communication Skills | 00:12:00 | ||
| Module Six: Being Proactive | |||
| Being Proactive | 00:15:00 | ||
| Module Seven: Coping with Discrimination | |||
| Coping with Discrimination | 00:17:00 | ||
| Module Eight: Dealing with Diversity Complaints as a Person | |||
| Dealing with Diversity Complaints as a Person | 00:08:00 | ||
| Module Nine: Dealing with Diversity Complaints as a Manager | |||
| Dealing with Diversity Complaints as a Manager | 00:08:00 | ||
| Module Ten: Dealing with Diversity Complaints as an Organization | |||
| Dealing with Diversity Complaints as an Organization | 00:11:00 | ||
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