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Course Overview

This Telemarketing & Sales Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy to understand modules that break down each topic and gives our learners proper training on the subject.
If you want to work in this sector and stand out from the rest of the competition, then our Telemarketing & Sales Training is the perfect place to start.
We guarantee that you will gain relevant skill and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field.
Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our Telemarketing & Sales Training Today!

Key Topics to Be Covered

  • What is telemarketing?  
  • How to elevate sales on the telephone 
  • How to become a telesales expert 
  • How to handle rejection 
  • How to close a sales call successfully 

Learning Outcomes

  • Understand how telemarketing works 
  • Learn how to generate leads, set appointments and close more sales with telemarketing 
  • Understand the power of words and phrases in telesales 
  • Learn how to deal with objections successfully 
  • Develop the ability to structure telesales calls 
  • Understand how to close sales successfully

Course Preview

Your Path to Success

On successful completion of this course, you will have learned the fundamental methods, strategies, and principles of telesales, with knowledge of best practice and how to utilise these skills in real life. After completing this course, you will be an expert in lead generation, appointment setting and telemarketing. This course will enhance your career with proven skills and expertise and make you successful telesales professional. 

Skills You Will Gain

  • Excellent ability to close sales 
  • Ability to use words and phrases successfully to convert sales 
  • Knowledge of how to structure phone calls 
  • Excellent ability to generate leads
  • Excellent ability to handle rejection 
  • Verbal communication skill

Is the Telemarketing & Sales Training Course Right for You?

This course is right for aspiring telesales executives who wish to gain in-depth knowledge and understanding of telesales, to implement it in real-life and fast track their career with this high-valued skill. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis.

Assessment Process

Once you have completed the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results.

Showcase Your Accomplishment of New Skills: Get a Certification of Completion

To receive the CPD and IAO approved certificate, learners must successfully complete the course assessment. For only £10, you may obtain digital certificates. Learners in the UK can buy printed hard copies for £29, while overseas students can buy printed hard copies for £39.

Course Curriculum

Module 1: Introduction to Tele Sales Executive Training
Introduction to Tele Sales Executive Training 00:09:00
Module 2: All About Telemarketing
All About Telemarketing 00:09:00
Module 3: Elevate Sales on Telephone
Elevate Sales on Telephone 00:10:00
Module 4: Prospective Telephone-Sales Expert
Prospective Telephone-Sales Expert 00:11:00
Module 5: The Right Words and Phrases to Use on a Sales Call
The Right Words and Phrases to Use on a Sales Call 00:10:00
Module 6: Preparing the Call
Preparing The Call 00:11:00
Module 7: Opening the Call
Opening The Call 00:11:00
Module 8: Structuring the Call
Structuring The Call 00:10:00
Module 9: Verbal Communication Skills
Verbal Communication Skills 00:16:00
Module 10: Dealing with Objections
Dealing with Objections 00:14:00
Module 11: Closing the Sale/ Gaining Commitment
Closing the Sale/Gaining Commitment 00:12:00
Module 12: Dealing with Rejection
Dealing with Rejection 00:11:00
Module 13: Close a Sale Call
Close a Sale Call 00:10:00
Module 14: Increasing your Earnings by Expanding Sales
Increasing your Earnings by Expanding Sales 00:15:00
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