Enhance your professional skills to a whole new level with the best-selling and award-winning Hotel Management & Administrative Skills course! Don’t waste time with poor quality training – study the Hotel Management & Administrative Skills and get an expertly-designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel Management & Administrative Skills online training course.
The Hotel Management & Administrative Skills online training course is accredited by the CPD and provides 07 points. Students can expect to complete this Hotel Management & Administrative Skills training course in around 07 hours. You’ll also get dedicated expert assistance from us to answer any queries you may have while studying our Hotel Management & Administrative Skills course.
The Hotel Management & Administrative Skills course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Hotel Management & Administrative Skills course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Hotel Management & Administrative Skills course.
With this comprehensive Hotel Management & Administrative Skills, you can achieve your dreams and train for your ideal career. The Hotel Management & Administrative Skills provides students with an in-depth learning experience which you can work through at your own pace to enhance your professional development. The Hotel Management & Administrative Skills covers everything you need in order to progress in your chosen career.
Enrolling on the Hotel Management & Administrative Skills will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Hotel Management & Administrative Skills program.
Key Topics to Be Covered
- Core skills required for a hotel receptionist
- Successful customer service strategies in the hotel reception
- Basic telephone etiquettes explained
- How to handle difficult hotel guests
- Key techniques to control stress on the job
- How to ensure safety and security in the hotel
- Gain successful communication skills.
- Excellent ability to handle difficult guests
- Learn how to handle stress on the job
- Understand how to follow a brand standard in the hospitality world
- Develop the ability to administrate the hotel reception areas
- Gain team coordination skills
- Understand the role and responsibilities of the hotel receptionist
Your Path to Success
This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This Hotel Management & Administrative Skills will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The Hotel Management & Administrative Skills certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.
This Hotel Management & Administrative Skills course will equip you with the skills required to flourish in this sector.
Skills You Will Gain
- Excellent communication skills
- Develop excellent customer support skills
- Ability to handle difficult guests
- Gain excellent ability to work in a team
- Ability to ensure safety and security for the hotel
Is the Hotel Management & Administrative Skills Course Right for You?
This Hotel Management & Administrative Skills course is ideal for anyone interested in this topic and who wants to learn more about it. This Hotel Management & Administrative Skills will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter.
This Hotel Management & Administrative Skills course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world.
Once you have completed all the modules in the Hotel Management & Administrative Skills course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Hotel Management & Administrative Skills course.
Showcase Your Accomplishment of New Skills: Get a Certification of Completion
Upon passing the assessment, you will receive proper certification that is recognised all over the UK as well as internationally. The PDF certificate is free of cost which you can download instantly upon completing the assessment or you can order it online. You can also receive an original printed copy of the certificate for showcasing your achievement anywhere and everywhere, which will be sent to you by post. The postal fee for this printed copy is only £5.99, with no additional fees or expense.
|Hotel Management & Administrative Skills|
|Module 01: An Overview of Hotel Reception|
|An Overview of Hotel Reception||00:30:00|
|Module 02: Hotel Reception Standard Procedures|
|Hotel Reception Standard Procedures||00:25:00|
|Module 03: Customer Service in Hotel Reception|
|Customer Service in Hotel Reception||00:29:00|
|Module 04: Communication Skills Required for Hotel Reception|
|Communication Skills Required for Hotel Reception||00:41:00|
|Module 05: Telephone Handling in a Hotel|
|Telephone Handling in a Hotel||00:35:00|
|Module 06: How to Handle Difficult Hotel Guests|
|How to Handle Difficult Hotel Guests||00:28:00|
|Module 07: Administrative Skills as a Hotel Receptionist|
|Administrative Skills as a Hotel Receptionist||00:18:00|
|Module 08: Computer Skills and Programs|
|Computer Skills and Programs||00:14:00|
|Module 09: Brand Standards in the Hospitality World|
|Brand Standards in the Hospitality World||00:22:00|
|Module 10: Being a Team Player: Working with Other Hotel Departments|
|Being a Team Player Working with Other Hotel Departments||00:13:00|
|Module 11: Safety and Security in the Hotel|
|Safety and Security in the Hotel||00:41:00|
|Module 12: Sales and Marketing as a Hotel Receptionist|
|Sales and Marketing as a Hotel Receptionist||00:28:00|
|Module 13: Dressing the Part: Creating the Professional Look in Hospitality|
|Dressing the Part Creating the Professional Look in Hospitality||00:11:00|
|Module 14: Keeping Stress Under Control on the Job|
|Keeping Stress Under Control on the Job||00:24:00|
|Module 15: Legal Issues in Hospitality|
|Legal Issues in Hospitality||00:25:00|
|Module 16: The Future for Hotel Receptionists|
|The Future for Hotel Receptionists||00:24:00|
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