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Course Overview

Become an expert at leading teams towards a shared consensus and learn how to encourage participation and creativity in group discussions with the Facilitation Skills Training Course. This course will equip you with the essential skills to oversee meetings and group discussions effectively, guiding you through the key stages of facilitation.

You will learn about the role and responsibilities of a facilitator, as well as the main benefits of facilitating group meetings. Through expert guidance, our experienced instructor will teach you the tools and techniques you’ll need to facilitate any group discussion successfully, including Tuckman and Jensen’s stages of Group Development.

You will also learn when and how to implement an intervention, and gain the ability to deal with conflict and difficult personalities, building on your communication, problem-solving and body language skills. 

Key Topics to Be Covered

  • The Purpose and Main Benefits of Facilitation
  • The Role and Focus of a Facilitator
  • Tuckman and Jensen’s stages of Group Development
  • Identifying Ways a Facilitator can Help a Group Reach a Consensus
  • Dealing With Conflict, Disruptions and Difficult People
  • Interventions: When and How to Implement One
  • How to Lead People Towards Agreed-Upon Objectives
  • Encouraging Participation, Ownership & Creativity
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Learning Outcomes

  • Understand the essential skills required to become an excellent facilitator
  • Learn how to lead people through processes towards agreed-upon objectives
  • Know how to resolve conflict and encourage participation, ownership & creativity
  • Identify ways to help participants of a meeting reach a group consensus
  • Sharpen your relationship-building skills to ensure a positive environment and discussions
  • Understand the key elements of an effective meeting and group discussion
  • Learn advanced leading and blocking techniques to enhance the facilitation process
  • Implement Tuckman and Jensen’s Group Development strategies in group meetings

Course Preview

Your Path to Success

The Facilitation Skills Training course is designed for facilitators and professionals with team management responsibilities, such as the following:

  • Facilitators
  • Managers
  • Team Leaders
  • Chairpersons

On successful completion, you will receive an accredited certificate of achievement that is recognised in the UK and internationally, which you can add to your resume to highlight your new skills and credentials.

Skills You Will Gain

  • Conflict management
  • Excellent communication skills
  • Active listening
  • Relationship-building
  • Team leadership
  • Meeting Management
  • Problem-solving

Is this Facilitation Skills Training course right for you?

This comprehensive training course is a must for aspiring facilitators and anyone who wishes to learn some core facilitation skills to ensure productive meetings in which group consensus is met. It is ideal for managers and team leaders who are responsible for holding team meetings. There are no specific entry requirements for this course, and you can choose to study on a part-time or full-time basis.

Assessment Process

Once you have completed the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results.

Showcase Your Accomplishment of New Skills: Get a Certification of Completion

To receive the CPD and IAO approved certificate, learners must successfully complete the course assessment. For only £10, you may obtain digital certificates. Learners in the UK can buy printed hard copies for £29, while overseas students can buy printed hard copies for £39.

Course Curriculum

Module One: Understanding Facilitation
Understanding Facilitation 00:17:00
Module Two: Process vs. Content
Process vs Content 00:10:00
Module Three: Laying the Groundwork
Laying the Groundwork 00:11:00
Module Four: Tuckman and Jensen’s Model of Team Development
Tuckman and Jensen’s Model of Team Development 00:10:00
Module Five: Building Consensus
Building Consensus 00:14:00
Module Six: Reaching a Decision Point
Reaching a Decision Point 00:10:00
Module Seven: Dealing with Difficult People
Dealing with Difficult People 00:11:00
Module Eight: Addressing Group Dysfunction
Addressing Group Dysfunction 00:10:00
Module Nine: About Intervention
About Intervention 00:12:00
Module Ten: Intervention Techniques
Intervention Techniques 00:08:00


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